Contact information

Last updated: May 2026

If you need help with an order, product question, delivery issue, return, refund or general enquiry, you can contact Kitlo using the details below.

Customer support

Email: contact@kitlo.store

Please include your order number and the email address used at checkout when contacting us about an order.

Business address

Kitlo
40 High Street
Whitby
YO21 2DA
United Kingdom

Support guidance

For product compatibility questions, please include the device model, connector type or product variant you are asking about.

For damaged, faulty or incorrect items, please include clear photos and a short description of the issue so we can review it efficiently.

Website

Website: kitlo.store